School of Education

Student Success Advisor I

The Student Success Advisor I will provide ongoing and regular guidance and support to MBU Online learners as part of the Student Success and Advising team, a one-stop service unit that provides advising, career coaching and services, as well as ensuring that students are able to successfully navigate broader support services offered through Mary Baldwin University. This particular position will work closely with the School of Education specifically the Teachers Education Program (TEP).

Essential Duties and Responsibilities:

Academic Advising

The Student Success Advisor I at Mary Baldwin University is the primary liaison to students, serving as their guide and as an advocate for their academic success.

Advisors provide direct service to learners during the early stages of their academic experience including exploring interest and assisting in identifying degree programs that align with students’ career aspirations, provide a regular connection between student and faculty, ensuring that students are regularly engaged in their learning experiences, and at times staging interventions when a student may be at risk.

Advisors will:

Student Success, Retention, and Engagement

Mary Baldwin University has a strong commitment to the success of each and every student. For the Student Success Advisor I, this means ensuring that the student success retention efforts for their advisees include data driven intervention, coaching, and focused engagement that ensures all students will meet their goals. This role will also coordinate closely with the Faculty and the Learning Experience team to stage interventions to ensure student success.

This individual will travel with the Associate Dean of Education and Program Director to recruiting events. In addition, this individual will connect with students before they deposit to answer questions.

Career and Support Services

Whether developing career services unique to online/hybrid learners or interfacing cross-functionally with existing university resources, the Student Success Advisor will support School of Education students in their goals for professional attainment either during their college experience or upon graduation. This may include building and growing a career coaching team, partnering with service providers like Handshake to provide students with real world work opportunities during their college progression, or working meaningfully with college partners and external organizations in triangulating opportunities for students seeking employment after graduation.

Required Qualifications:

Preferred Qualifications:

To Apply:

Interested applicants should submit a cover letter and resume to