Student Counseling Services (On-Campus)
Visit the TimelyCare page for information on 24/7, on-demand virtual counseling services.
Counseling Services
Counseling and Psychological Support
During your college years, there may be times when personal stressors interfere with your academic performance and/or negatively impact your daily life. These stressors may include anxiety, depression, trauma, grief, strained relationships, discrimination, substance use, and more. If these stressors are making it difficult for you to function, getting help is a smart and courageous thing to do. Our mission is to provide you with mental health services to improve your emotional wellbeing and to maximize your success at Mary Baldwin University.
Our Commitment to Diversity
We are strongly committed to affirming diversity in a broad sense, to treating all with dignity and respect, and to actively opposing discrimination, prejudice, and oppression.
TimelyCare Services
TimelyCare’s Services for MBU Students
TimelyCare services are free, available 24/7, and don’t require you to have insurance. You also don’t need to visit MBU Student Counseling Services to access them.
Through TimelyCare, you’ll connect to:
- TalkNow: 24/7, on-demand emotional support to talk about anything, including anxiety, relationships, depression, and school-related stressors.
- Scheduled Counseling: Choose the day, time, and mental health provider that best works for you. (12 visits per year)
- Health Coaching: Develop healthy lifestyle behaviors, including nutrition, sleep habits, time management, and mindfulness.
- Psychiatry: Appointments are available through referrals.
- Self-Care Content: Visit the “Explore” page within TimelyCare for guided self-care content, including yoga and meditation sessions, as well as group conversations with our providers on a variety of health and well-being topics.
Reminder: You must sign up and log in with your MBU email address to ensure continued access to TimelyCare services
Mental Health Emergencies
Student Mental Health Emergencies
If you or someone you know is in imminent danger, please call 911 immediately. If you are experiencing a mental health crisis during our hours of operation (8:30 a.m. to 4:30 p.m. Monday-Friday), please come directly to our office or call us at 540-887-7281. Our office administrator will assist you in connecting to the appropriate resources.
If you are unable to reach our office administrator or if you are experiencing an emergency after hours:
- Call 911 or 988 (Suicide and Crisis Lifeline)
- Call Valley Community Services Board 24/7 Emergency Services Line at: 540-885-0866,
- Connect with TimelyCare
- Contact campus security at 540-887-7000
- MBU faculty and staff who are helping a student in crisis should also follow these directions to obtain immediate assistance.
Other Services
Other Mental Health and Substance Abuse Services Local Organizations
Arrow Arrow Project Mental Health Services (for both insured and uninsured clients)Project Mental Health Services
40 Lambert Street; 540.255.0972
Valley Community Services Board (Substance Use and Mental Health Services for both insured and uninsured clients)
Call 540.887.3200 or visit www.myvalleycsb.org for more information on services and hours.
Augusta Health (Local Hospital)
Call 540.332.4000
Intimate Partner Violence and Sexual Assault Assistance
New Directions Center 24/7 Crisis Line 540.886.6800
Regional and Nationwide Support and Hotlines:
Suicide and Crisis Lifeline
988lifeline.org
Call or text 988, or chat online.
Free and confidential 24/7 support.
Trevor Project Hotline (for LGBTQ+ support)
Call 1.866.488.7386 or visit thetrevorproject.org
Trans Lifeline
Call 1-877-565-8860 translifeline.org
Crisis Text Line
crisistextline.org
Text 741741
Text STEVE to 741741 to text with a BIPOC identified crisis counselor