MBU + TimelyCare
Visit the Counseling Services page for information about on-campus services.
About TimelyCare
About TimelyCare
MBU students have FREE, 24/7 access to mental healthcare services through virtual health and well-being platform TimelyCare. It’s designed especially for college students.
TimelyCare Services
TimelyCare’s Services for MBU Students
TimelyCare services are free, available 24/7, and don’t require you to have insurance. You also don’t need to visit MBU Student Counseling Services to access them.
Through TimelyCare, you’ll connect to:
- TalkNow: 24/7, on-demand emotional support to talk about anything, including anxiety, relationships, depression, and school-related stressors.
- Scheduled Counseling: Choose the day, time, and mental health provider that best works for you. (12 visits per year)
- Health Coaching: Develop healthy lifestyle behaviors, including nutrition, sleep habits, time management, and mindfulness.
- Psychiatry: Appointments are available through referrals.
- Self-Care Content: Visit the “Explore” page within TimelyCare for guided self-care content, including yoga and meditation sessions, as well as group conversations with our providers on a variety of health and well-being topics.
Get Started
Get Started
You have access to TimelyCare services 365 days a year. That means you can get support during breaks, and after-hours!
Visit timelycare.com/MBU to get started.
- Log in with your MBU email address.
- Fill out some information. Nothing too complicated! (TimelyCare is confidential, secure, and HIPAA compliant.)
- Click “Get Care.”
- Don’t need a visit right away? Check out the “Explore” page for self-care tips and info.
- Are you a minor? Please have your parent/guardian fill out the parental informed authorization and consent form.
Download the app: Apple App Store / Google Play App Store
Having trouble logging in? Call 1-833-4-TIMELY for assistance.
Faculty and Staff Support
Faculty and Staff Support
TimelyCare offers Faculty and Staff Support, a dedicated phone line to reach the TimelyCare team for guidance in cases of student distress.
You can access Faculty and Staff Support by calling 833-4-TIMELY. It’s available 24/7, 365 days a year.
FAQs
Frequently Asked Questions
What is TimelyCare?
TimelyCare is a virtual health and well-being platform available 24/7 for Mary Baldwin University students.
Who can use TimelyCare?
Any enrolled Mary Baldwin University student can use TimelyCare.
How do I log in?
Go to timelycare.com/MBU or download the TimelyCare app to access care.
How much does a visit cost?
There is no cost to enrolled Mary Baldwin University students.
I already have insurance. How does TimelyCare benefit me?
With TimelyCare, you will have free, 24/7 access to providers from anywhere in the United States, regardless of your insurance status. So, you’ll never have to spend time or money looking for care, whether you’re on or off campus.
What can I be treated for?
TimelyCare’s providers can offer support for a wide range of common concerns, and after talking to you, will decide on the best course of treatment.
What services are available?
- TalkNow: 24/7, on-demand emotional support to talk about anything, including anxiety, relationships, depression, and school-related stressors.
- Scheduled Counseling: Choose the day, time, and mental health provider that works best for you. (12 visits per year)
- Health Coaching: Develop healthy lifestyle behaviors for nutrition, sleep habits, time management, and mindfulness.
- Psychiatry: Appointments are available through referrals.
- Self-Care Content: Visit the Explore page within TimelyCare for guided self-care content.