Shakespeare & Performance Operations Manager

Overview

The S&P Operations Manager facilitates collaboration between S&P faculty, MBU resources, and students to ensure that events and procedures happen smoothly, improving the student experience.

This is a 25 hours per week, non-exempt, part-time position with benefits. Hours are flexible as agreed with program directors and may include occasional evening and weekend work.

Key Responsibilities

• Admissions
  • Coordinate with Director of Recruiting and graduate Admissions Ambassadors to ensure smooth operation of off-campus recruiting, campus visits, and recruiting materials
  • Coordinate with Admissions team and Social Media committee to revise and produce online recruiting materials
• Managing Student Workers:
  • Oversee appointment of Graduate Fellows and Student Workers in coordination with program directors
  • Manage student employee tasks and responsibilities, including desk rotations, Blackfriars shifts, and individual work assignments
  • Collaborate with student employees to identify projects and see through to completion
  • Manage timesheets and approve timecards
• Program Information Management
  • Ensure that program documentation is up-to-date, accurate, and accessible
  • Coordinate program publicity and copy across all platforms and media, including but not limited to: website, canvas pages, printed materials.
  • Oversee student internal communications.
• Program Administration
  • Support Program Directors with key aspects of program administration, including but not limited to budget management, contracts, academic calendaring
  • Support academic administration including audit requests, thesis process oversight, registrar liaison, advising records
  • Management of program resources across physical locations in the Wharf and Rose Terrace
• Collaboration and Communication
  • Collaborate with other departments, including Admissions, Registrar, Undergrad Theatre, and the American Shakespeare Center (ASC) to ensure that information is clearly communicated.
  • Liaison between the S&P program and the American Shakespeare Center.
  • Assisting with publishing the program’s Fall and Spring Newsletter.
  • Coordinate onboarding for adjunct faculty and McDermott Visiting Artist.
• Event Planning
  • Support with programmatic hospitality events such as: commencement reception, holiday events, post-show receptions.
  • Facilitating new student orientation, first year orientation, faculty retreat, and All Program meetings.

Qualifications

• Minimum of 3 years of experience in office management with progressive leadership responsibilities.
• Excellent communication, interpersonal, and organizational skills.
• Ability to work collaboratively and foster a positive team environment.
• Proficient in Excel, Canva, Microsoft online, Google Suite.
• Strong writing and editing skills, including familiarity with MLA style and formatting.

About MBU

Mary Baldwin University is a private university enrolling nearly 1,800 students at the undergraduate and graduate levels on campuses in Staunton and Fishersville, Virginia, and online. Since 1842, this intimate learning environment has allowed students to cultivate strong connections with faculty, staff, and peers. With a rich history of access and innovation, MBU prepares the diverse leaders of the future in fields ranging from health sciences, creativity and design, business and technology, and education and society. The university is organized into three academic colleges: the Gold College of Arts and Sciences, the Murphy Deming College of Health Sciences, and the Palmer College of Professional Studies.

About MBU’s Shakespeare and Performance Program

Mary Baldwin University offers Graduate Studies in Shakespeare and Performance (S&P) in a unique partnership with the American Shakespeare Center. Students in the S&P program pursue an interdisciplinary course of study thoroughly grounded in early modern England’s theatrical culture. The possessor of a Master’s degree from this program may go on to become a teacher, actor, director, dramaturg, producer, or enter a PhD program to pursue a scholarly career. Many class meetings and student performances take place in the American Shakespeare Center’s Blackfriars Playhouse, the only modern reconstruction in the world of seventeenth-century London’s Blackfriars. With the Blackfriars Playhouse as a resource, we pay special attention to early modern theatrical practices: What was it like to be an actor in the English Renaissance? What were the conditions under which Shakespeare worked? How does this understanding inform our production of early modern English drama today? Internationally recognized visiting scholars and artists frequently augment regular faculty instruction in the S&P program.

One of the Most Diverse Campuses in the Nation

With 60 percent of undergraduate residential students being Pell-eligible, 50 percent students of color, and 40 percent first generation, Mary Baldwin is among the most diverse campuses in the country. MBU fosters a vibrant and inclusive campus community, where students feel a strong sense of belonging, acceptance, support, and empowerment.

Application Process:

Interested candidates should submit a cover letter, resume, and the names of two professional references to Kerry Cooke at kcooke@marybaldwin.edu. 

Mary Baldwin University is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.